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Vaga de User Support Desk Intern, Portuguese (Estagiário)
SAP em São Leopoldo - RS

Descrição da Vaga

User Support Desk Intern, Portuguese (Estagiário) - SAP Concur Job

Requisition ID: 177817
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Student
Employment Type: Intern

COMPANY DESCRIPTION

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

COMPANY DESCRIPTION

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

PURPOSE AND OBJECTIVES

SAP Concur imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses. By connecting data, applications and people, SAP Concur delivers an effortless experience and total transparency into spend wherever and whenever it happens. SAP Concur services adapt to individual employee preferences and scale to meet the needs of companies from small to large, so they can focus on what matters most. The company serves more than 50,000 clients representing more than 40 million users in over 150 countries.

Discover SAP Concur, watch the video: https://www.youtube.com/watch?v=m1nzLdzOyq4&t

Do you enjoy delivering a great customer experience and interacting with customers and colleagues all over the world? Do you have a knack for digging into problems and constantly expanding your knowledge? If you answered yes, this role may be a great fit for you!

EXPECTATIONS AND TASKS

Provide Portuguese first level support for desktop solution users for their phone and Portal inquiries, which includes assistance with service features, report inquiries, payment inquiries along with navigational support to end users. Document cases, route, track, escalate and update customers on status of issues as required.

REQUIREMENTS
* Bachelor’s or Associates degree in course, with at least two years to conclusion
* Ability to work in a fast-paced environment
* Fluent in Portuguese
* Advanced English
* Excellent written and verbal communication skills.
* Ability to work in a team environment and be open to learn and change.

WORK EXPERIENCE
* No previous experience required, but previous experience in a customer service role is a plus.

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations :

Job Segment: Help Desk, Intern, SAP, ERP, Cloud, Technology, Entry Level

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Avaliações da SAP


Satisfação geral dos funcionários

4.19
  • Remuneração e benefícios
    4.44
  • Oportunidade de carreira
    3.75
  • Cultura da empresa
    4.19
  • Qualidade de vida
    4.04

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