• Empresas
  • Salários
  • Entrevistas
  • Vagas

Vaga de Technical Account Representative (TAM) 4
Oracle em Porto Alegre - RS

Descrição da Vaga

Technical Account Representative (TAM) 4

Preferred Qualifications

TAM / Technical Account Manager

Detailed Description and Job Requirements

This position will be responsible for providing customers with the guidance
and support needed throughout the full life cycle of implementation to ensure
successful and most effective use of Oracle’s products. In addition, this
position will be a leader in ensuring overall customer satisfaction with
Oracle’s products and related implementation services.

This position will provide customers with regular assessments on the domains
of strategy, process, governance, people and technology accompanied by
recommendations for improvement in each area. The ATAM will act as the primary
liaison between Oracle, the customer, and the system integrator with respect
to the implementation. He/she will serve as Oracle*s support/services lead to
the customer and provide business process, application functionality,
technology, and implementation expertise by delivering a combination of
business specifications analysis, technical consulting and project management
skills. The TAM is responsible for escalating issues across multiple business
units within Oracle (e.g. Technical Support, Expert Services, Sales,
Consulting, Product Development, etc.) and marshalling resources as necessary
to resolve problems.

Leading contributor individually and as a team member, providing direction and
mentoring to others. Work is non-routine and very complex, involving the
application of advanced technical/business skills in area of specialization.
Demonstrated success at Oracle for at least 3 years and as a Technical Account
Manager for at least 2 years, including involvement in at least 5 successful
customer deployments. Recommended 7-10 years of professional Information
Systems implementation experience. Demonstrated experience in package systems
implementation (CRM, ERP, Consulting experiences). Understanding of various
technical architectures and operating systems including web-based
applications, networks, RDBMS (Oracle, DB2, MS SQL Server), etc. Project
Management (PMP) certification or extensive Project Management experience
across global and diverse organizations. Industry experience is desired.
Organization: Regular Employee Hire
Travel: Support

Leia mais

Avaliações da Oracle


Satisfação geral dos funcionários

4.13
  • Remuneração e benefícios
    4.31
  • Oportunidade de carreira
    3.65
  • Cultura da empresa
    3.59
  • Qualidade de vida
    3.59

Recomendam a empresa a um amigo



  • Há 28 dias

    Poderia ser melhor

    Sales Consultant

    São Paulo, SP


    Prós: Plano de saúde muito bom que atende as necessidades e flexibilidade de horario que permite gerenciar o tempo das entregas das atividades de forma efetiva

    Contras: Excesso de política que acaba invalidando que alguns colaboradores recebam reconhecimento pela meritocracia. Alguns gerentes não possuem a principal disciplina do cargo que é a gestão de pessoas

    Recomenda a empresa: Não

  • Há 16 dias

    Estou muito satisfeito.

    Pré-VendasEx-funcionário, saiu em 2018

    São Paulo, SP


    Prós: Crescimento profissional e visibilidade perante o mercado, possibilitando novas oportunidades além de possuir grande visibilidade aos clientes.

    Contras: Não identifico pontos negativos a serem ressaltados, sempre existe espaço para melhoria o que frequentemente presenciei ocorrer nesta companhia.

    Recomenda a empresa: Sim