• Empresas
  • Salários
  • Entrevistas
  • Vagas

Vaga de Sr. Cloud Technical Account Manager
Amazon em São Paulo - SP

Descrição da Vaga

Sr. Cloud Technical Account Manager - Brazil

Would you like join one of the fastest-growing organizations within Amazon Web Services Brazil (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Senior Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application-level services, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.

As a Senior TAM, you will help craft and execute strategies to drive customer adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, Cloud Front CDN, IoT and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS Chile within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs and risk management. You will provide advocacy and strategic technical direction to help plan and build solutions using standard methodologies, and enthusiastically keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will empower you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.

We are seeking individuals with strong backgrounds in I.T. operations and related areas such as Linux/Windows systems administration, DevOps, Data Analytics and more. The TAM is our centerpiece of value to our Enterprise Support customers, so if you wish to be at the forefront of innovation, come join us!
* 7+ years of hands-on Infrastructure / Troubleshooting / Systems Administration / Networking / DevOps / Applications Development experience in a distributed systems environment
* Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience
* Able to communicate fluently in English, within technical and business settings.
* Advanced experience in one or more of the following areas: Software Design or Development, Content Distribution/CDN, Scripting/Automation, Database Architecture, IP Networking, IT Security, BigData/Hadoop/Spark, Operations Management, Service Oriented Architecture
* External enterprise customer-facing experience as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences
* Experience in a 24x7 operational services or support environment
* Experience with AWS services and/or other cloud offerings
* Ability to travel 10-25% as needed

Amazon is an Equal Opportunity-Affirmative Action Employer – Female / Minority / Disability / Veteran / Gender Identity / Sexual Orientation.

Leia mais

Avaliações da Amazon


Satisfação geral dos funcionários

3.50
  • Remuneração e benefícios
    3.73
  • Oportunidade de carreira
    3.07
  • Cultura da empresa
    3.20
  • Qualidade de vida
    3.07

Recomendam a empresa a um amigo



  • Há aproximadamente 1 mês

    Um bom lugar para trabalhar se você gosta de se virar sozinho

    Estagiário

    São Paulo, SP


    Prós: -Bastante liberdadae para opinar e responsabilidade -Salário bom para minha área -Possibilidade de efetivação e mudança de área, além de possibilidade de mudar de país

    Contras: -As vezes falta orientação para o estagiário, que é tratado como um funcionário qualquer -Demora para saber se haverá efetivação ou não, podendo perder outras oportunidades

    Conselhos para presidência: Aumentar o valor do VR, é muito baixo para a região

    Recomenda a empresa: Sim

  • Há aproximadamente 2 meses

    Bom lugar para trabalhar e aprender

    Engenheiro de Desenvolvimento II

    São Paulo, SP


    Prós: Todos os funcionários são excelentes no seu serviço e muito qualificados. Aprende-se muito lá dentro! As equipes são ágeis e bem gerenciadas. Cultura da empresa bem consistente e seguida por todos. Várias oportunidades internas de mentoria.

    Contras: Carga de trabalho muito puxada, prazos super agressivos. Se não tomar cuidado para administrar bem as tarefas, dá para entrar em burnout. Não há ambientes de lazer além das copas de cada andar, que são o ambiente comum de convivência. O processo de promoção interna, apesar de justo, é burocrático.

    Conselhos para presidência: Deveria ter algum local de lazer e diminuir um pouco da burocracia do processo de promoção interna.

    Recomenda a empresa: Sim