• Empresas
  • Salários
  • Entrevistas
  • Vagas

Vaga de Resident Engineer
Nokia em São Paulo - SP

Descrição da Vaga

Resident Engineer - Nuage


  • Serves as on-site company liaison with customer for network engineering consulting and act as SME on technical discussions for assigned projects/products/solutions.
  • Interprets customer's needs and clarifies if the responsibility for problem resolution falls to sales personnel customer support reps or engineers.
  • Be responsible for fully understanding the configuration capabilities of the product generating workarounds to satisfy customer requests identifying and isolating the occurrence of product anomalies for correction by R&D.;
  • Provide assistance as needed in the design and deployment of the Alcatel-Lucent service routing equipment. Resolve Customer product issues through research using appropriate user guides manuals product release notes troubleshooting guide and other Technical Support Engineers.
  • Provides highly visible customer support with (Major Move Add Change or Delete) as well as overseeing any necessary diagnoses troubleshooting service and repair of complex network equipment and systems.
  • Follow all escalations from inception to closure this may involve interfacing with Level III Technical Support R&D; and/or Pre-Sales.
  • Interfaces with customers/managers in the presentation interpretation and resolution of technical matters; will be involved in the resolution of highly complex technical problems during various phases of a project (staging pre-cutover implementation cut-over).
  • Strong leadership and mentoring skills. Team player with excellent written and verbal communications skills. The ability to work with little supervisions and make good business decisions.
  • Provide Sales with any new selling opportunities at customer location


Demonstration and examples of above qualities in resume.
* Strong networking knowledge in: IP routing MPLS VPLS L2/L3 VPNs and QoS
* Alcatel-Lucent NRSII certification or equivalent desired.
* Hands-on ALU 7xx0 product knowledge or equivalent desired.
* Good understanding of SDN/Virtualization concept (WAN-Controller/Policy Directory/NFV.)
* Knowledge of EVPN VxLAN and Vswitch concepts
* Hands-on experience with Hypervisors (KVM/Exsi/Hyper-V.)
* Hands-on knowledge VMware/Openstack/Container.
* Experience working in Datacenter environment.
* Experience with deploying High Availability firewall and load balancer.
* Hands-on knowledge of Linux operating systems (REDHAT/CENTOS/FEDORA/DEBIAN)
* Knowledge of scripts language like PEARL/BASH/XML
* Experience with deploying High Availability firewall and load balancer.

Leia mais

Avaliações da Nokia

Satisfação geral dos funcionários

  • Remuneração e benefícios
  • Oportunidade de carreira
  • Cultura da empresa
  • Qualidade de vida

Recomendam a empresa a um amigo

  • Há 2 meses


    Procurement SpecialistEx-funcionário, saiu em 2011

    São Paulo, SP

    Prós: Flat organization structure, with open space layout, with possibility to work from home. Technological company, with high end office supplies to all employees.

    Contras: As you should expected, an integration of several other companies (Siemens, Nokia, Alcatel & Lucent) in the market, with different levels of culture background.

    Recomenda a empresa: Sim

  • Há mais de 1 ano

    Ótimo network!

    Jovem Aprendiz AdministrativoEx-funcionário, saiu em 2011

    Manaus, AM

    Prós: Preocupação com a segurança dos funcionários, refeitório com altíssima qualidade, área de descanso e jogos ótima e muitas palestras educativas.

    Contras: Empresa não se preocupava em acompanhar as tendências, falta de visão estratégica para a empresa em longo prazo, pouco desenvolvimento de marketing.

    Recomenda a empresa: Sim