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Vaga de PRESALES CDEL Customer Design Engagement Lead Job
SAP em São Paulo - SP

Descrição da Vaga

PRESALES CDEL Customer Design Engagement Lead Job

Requisition ID: 169468
Work Area: Presales
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

* Identify high value business opportunities that fit the Leonardo offering
* Lead the interdisciplinary team during the co-innovation process
* Expectation management during whole design process based on customer strategy
* Plan and execute design workshops with customers and end users
* Translate the insights from research into user experiences, that are delightful, coherent, simple
* Ensure user needs, stakeholder expectations, and technical feasibility are appropriately balanced, and delivered within budget and time
* Strong support during delivery phase
* Ensure customer satisfaction by acting as a trusted advisor, while balancing SAP strategy
* Accountable for the quality and feasibility of design deliverables

* Planning, preparation, execution and documentation of deliverables required by SAP Leonardo Design Led Development
* Coordinate user research (e.g. observation, interviews)
* Conduct and moderate design workshops
* Drive preparation meetings with the interdisciplinary team
* Run validation sessions with customer users (design reviews)
* Provide feasible design proposal and iterate with developer
* Lead customer check points
* Use the interdisciplinary team to generate new unexpected ideas and solutions
* Document additional design and solution opportunities for future use

* Incredibly human-centered
* Optimistic and willing to work in a team
* Executive presence
* Ability to collaborate and seek different points of view
* Courageous and confident in taking risks and winning in an uncertain environment
* Ability to manage diversity and build consensus

* Senior design thinking coach
* Customer facing experience
* Project management experience
* Fluent English


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis.

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Job Segment: ERP, SAP, Cloud, Project Manager, Technology, Research

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