• Empresas
  • Salários
  • Entrevistas
  • Vagas

Vaga de Inside Product Specialist 2
Dell em Eldorado do Sul - RS

Descrição da Vaga

Inside Product Specialist 2
  • Why Work at Dell?

Endless challenges and rewards. Opportunities on six continents. A team of colleagues fueled by collaboration. All this, and a company deeply committed to integrity and responsibility.

DESCRIPTION:

Dell& EMC is a worldwide provider of information technology services and business solutions to a broad range of clients. We seek people who share our values, thrive in a team environment, and recognize the importance of accountability; people who strive to exceed expectations to ensure our customers success. We are looking for an Inside Product Specialist to be based in Eldorado do Sul, RS representing our datacenter solutions this role has sales responsibilities and pipeline management while exhibiting credible technical expertise onsite with customers.

AnInside Product Specialist, sells Dells products and services (via telephone, web or e-mail) to specified customer segments and is responsible for ensuring a positive customer experience. You will be as the overall Enterprise account manager including leading transactional sales, partnering with outside sales and/or the Dell Channel (as applicable) and both strategy and execution.
A career as anInside Product Specialist(TSR) is one which is truly exciting, dynamic, challenging and rewarding. This position is a technical sales role co-working with or without our Account Executive (AE) located in the region.
Role Responsibilities:
* Work with assigned sales account executives and inside sales teams within our sales division to thrive and grow the GCN business within their specific customer account set;
* Work interdependently with account team members, but be very effective independently to grow the Enterprise business;
* Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers;
* Responsible for discovering, identifying, qualifying and closing Enterprise technology solutions(Server, Storage, networking, software and Services) that we sell to our customers;
* Responsible for developing the strategic enterprise sales business plan for the team to execute successfully to grow the enterprise;
* Work with account team to identify the customer IT decision makers and key influencers within the agency in order to build trusting customer relationships that enables Dell to become primary partner of choice for Enterprise technology solutions;
* Identify and overcome the technical barriers associated with the IT customers decision making process with a focus on delivering solutions that meet/exceed the IT and Business requirements of our customers. Leverage resources to reach technical or a sales win by providing demos, engaging product specialists, reference whitepapers, blueprints, and solution experts centered on big data, work load optimization, security, hybrid cloud, BYOD, HPC, etc.;
* The TSR may serve (but also has other resources to engage) as the technical lead in designing and architecting solutions that not only meet/exceed the IT and business goals, but also deliver outstanding customer experiences;

Dell Brazil believes in diversity. People with disabilities are very welcome.

QUALIFICATION:

Requirements:
* Experience in selling data center solutions;
* Strong verbal and written communications skills, including presentation skills and fluent english;
* Ability to work as a virtual team member and collaboratively with employees within department and across functions;
* Aptitude for understanding how technology products and solutions solve business problems;
* Strong knowledge of data center challenges including but not limited to virtualization, storage, application workload management, and IT simplification/consolidation, server hardware;
* Strong knowledge of the reseller channel partners within the territory;
* BA/BS or post graduate degree from accredited college or university in a related field of study or equivalent sales experience

Leia mais

Avaliações da Dell


Satisfação geral dos funcionários

4.17
  • Remuneração e benefícios
    3.92
  • Oportunidade de carreira
    3.72
  • Cultura da empresa
    4.29
  • Qualidade de vida
    3.75

Recomendam a empresa a um amigo



  • Há quase 2 anos

    Great place to work

    Estagiário

    Porto Alegre, RS


    Prós: Cultura da empresa, motivação pra trabalhar e continuar crescendo. Quem é efetivado tem muitos benefícios que fazem os que trabalham estarem motivados

    Contras: Pouca inovação, algumas ferramentas muito antigas ainda. Necessita estar mais alinhada as iniciativas globais de infraestrutura e desenvolvimento de software

    Recomenda a empresa: Sim

  • Há quase 2 anos

    justa

    Analista de Suporte Técnico Pleno

    Curitiba, PR


    Prós: na conta Dell as amizades o aprendizado são bons, conhecimento técnico, cursos internos e alguns sorteios de produtos, além de algumas formas de subir de cargo.

    Contras: as cobranças, métricas para suporte técnico acho injusto pelo fato do atendimento ser demorado com tantos procedimentos e okb's para seguir, além de burocrático demais para envio de peças ou aprovação de chamados mutias vezes orientando o cliente a abrir equipamentos durante atendimento., salário não compatível com o alto grau de stress por conta das métricas, muito apadrinhado conseguindo cargo e sem entender o básico de suporte técnico ou operação da conta.

    Conselhos para presidência: Melhorar o suporte técnico, tornar mais abrangente, melhorar os treinamentos e aumentar o salário.

    Recomenda a empresa: Sim