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Vaga de Hybris Presales Senior Specialist Job
SAP em São Paulo - SP

Descrição da Vaga

Hybris Presales Senior Specialist Job

Requisition ID: 163790
Work Area: Customer Service and Support
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

Company Description

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

What We Do At Sap Hybris

One customer. Many journeys. Infinite possibilities.

About

SAP Hybris is all about redefining customer engagement to deliver exceptional customer user experience via our solutions.

At SAP Hybris, we provide the world’s leading omni-channel customer engagement and commerce solutions.
* Real-time context-driven marketing tools
* Unified commerce processes for every touch point, channel and device
* State-of-the-art customer data management (next generation CRM and customer service)
* Innovative revenue management and billing solutions

Check Out The SAP Hybris Solutions

  • SAP Hybris Marketing (real-time contextual marketing),
  • SAP Hybris Commerce (unified commerce processes for all channels)
  • SAP Hybris Sales (Cloud for Sales - next-gen cloud CRM software),
  • SAP Hybris Service Solutions (best-of-bread customer service solutions),
  • SAP Hybris Billing (innovative revenue management and billing solutions

Do you want to be on an edge of digital revolution in your country/region? Apply now!

Role Description

The Presales Senior Specialist possesses advanced/expert level knowledge of SAP and partner software solutions and participates in sales cycles as a member of the virtual account team in support of the sales account strategy.

A SAP Hybris (Senior) Specialist (Presales) interacts with prospective customers through executive meetings, discovery conversations, solution demonstrations, executive presentations and follow-up discussions. He/she supports sales cycles across Brasil and Latin America, thus readiness to travel is required.

The Primary role of the Hybris Presales Senior Specialist during an active sales cycle is to gain acceptance from the customer that SAP solution can solve the customer’s problem and is the right choice over the other competitive offerings.

RESPONSIBILITIES

  • Compose and deliver superior sales presentations covering SAP Hybris solutions to prospective customer audiences. The presentations must articulate the sales message, differentiate SAP, and leave a strong and positive impression to audiences which can include senior company executives.
  • Proactive support of ongoing deals and other revenue-enabling activities
  • Ability and readiness to work in fast moving environment, juggling multiple work activities
  • Design individual business models and emphasize business benefits to prospects
  • Prepare and deliver value-based software demonstrations/presentations in support of sales cycles. Preparation includes personalization of materials to ensure delivery of a simple, appealing and compelling customer presentation.
  • In advance of a demonstration or key presentation, conduct discovery sessions with representatives from the prospective customer in order to build relationships with the customer and understand their unique needs.
  • Demonstrate deep knowledge of SAP Hybris solutions and appropriate industries in order to maintain credibility with prospective customers. Provide proof points with relevant customer stories.
  • Full support of RFx cycle – requirements analysis, response gathering, demo plan and demo showcasing to prospects
  • Ability to effectively present to customers “remotely” using virtual technologies (e.g. SAP Virtual Studio).
  • Provide limited post-sale support to key customers primarily to the project/implementation team to ensure a smooth transition.
  • Able to lead as a Solution Captain when deals require complex solutions and require multiple presales participates to support a successful customer presentation or demo.
  • Effectively leverage support teams who are there to support presales success. (Global / Regional Solution Specialists, CoE, IVE, Solution HuBs, Deal Advisors, Solution Experience, Product Management).
  • Coordinate a smooth interaction of Sales and Service Delivery

Demand Generation

  • Support one-to-many sales and marketing events both on-site and remotely.
  • Lead & support Design Thinking workshops to promote new and innovative solutions for customers and prospects.
  • Collaborate with the sales team to identify whitespace opportunities at accounts.

Sales Readiness

  • Develop close relationships with sales teams in order to promote effective sales methodologies
  • Participate in demo system design and planning and assist in configuration if needed.
  • Provide solution consulting to prospects, partners and internal sales including demos and workshops
  • Serve as a champion for or participate as a leader in Solution Hubs and provide knowledge transfer to colleagues as needed.

Qualifications

  • 5+ years of Consultancy or Presales experiences with commerce, marketing or CRM software solutions
  • Professional experience in organizations using or projects implementing customer engagement solutions will be at a big plus for you
  • Excellent presentation and communication skills in Portuguese
  • Fluent English, Spanish is nice to have
  • Bachelor equivalent in computer engineering or information technologies or similar
  • Excellent interpersonal and communication skills
  • Ability to work independently and collaboratively
  • Strong organizational skills
  • Entrepreneurial behavior and responsibility

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations :

Job Segment: ERP, Consulting, Engineer, SAP, Cloud, Technology, Engineering

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Avaliações da SAP


Satisfação geral dos funcionários

4.20
  • Remuneração e benefícios
    4.45
  • Oportunidade de carreira
    3.75
  • Cultura da empresa
    4.19
  • Qualidade de vida
    4.04

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