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Vaga de Food and Beverage Attendant
Hilton Hotéis em Rio de Janeiro - RJ

Descrição da Vaga

Food and Beverage Attendant

Job Description

A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.

What will I be doing?

As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:
* Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
* Understand menu content, any menu changes, and promotional activities
* Keep your service area clean, tidy, and well-prepared
* Efficiently manage the proper settlement of all customer accounts
* Answer Guest queries in a polite and helpful manner

Job Requirements

What are we looking for?

Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
* Friendly, positive, energetic disposition
* Committed to delivering exceptional guest service
* Motivated to learn new skills and techniques
* Smart and tidy, in appearance
* Positive and willing to participate on a team and work with a winning attitude
* Excellent communication skills in the local language
* Flexible, reliable, and responsive to a range of work situations
* Prepared to manage a variety of customer types, inquiries, and complaints
* Knowledge of alcoholic beverages and mixing of drinks
* Previous food hygiene experience
* Electronic ordering systems experience
* Cash handling experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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Avaliações da Hilton Hotéis


Satisfação geral dos funcionários

4.00
  • Remuneração e benefícios
    3.75
  • Oportunidade de carreira
    3.75
  • Cultura da empresa
    3.75
  • Qualidade de vida
    3.50

Recomendam a empresa a um amigo



  • Há 26 dias

    É uma empresa muito boa para se trabalhar

    Supervisor de Recepção

    Rio de Janeiro, RJ


    Prós: A fisolosia da empresa, os valores que são transmitidos para os funcionários e o tratamento dado a cada um é o diferencial da Hilton em relação ao outras cadeias de hotel

    Contras: A liderança ainda precisa amadurecer muito para ter uma visão clara dos talentos de suas equipes. Muitas vezes oportunidades e promoções são decididas com base no relacionamento interpessoal e não da produtividade.

    Recomenda a empresa: Sim

  • Há mais de 1 ano

    Satisfeito

    Auxiliar AdministrativoEx-funcionário, saiu em 2014

    São Paulo, SP


    Prós: Bom clima, benefícios atrativos, boas facilidades para funcionários, cultura engajadora, RH próximo, me sentia motivado diariamente para trabalhar nesta empresa.

    Contras: Remuneração baixa, poucas possibilidades de carreira mas segue o padrão do ramo Hoteleiro que por si só costuma ser bem baixo e discrepante com o restante dos seguimentos.

    Recomenda a empresa: Sim