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Vaga de Delivery Consultant
DXC Technology em São Paulo - SP

Descrição da Vaga

Delivery Consultant

DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company's technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology.

Description of Services

Manage batch cycles and system jobs (also Backups & Database jobs) processing within the automated scheduling systems (VM/VSE FAQ´s);

Resolve batch monitoring issues, jobs failures;

Support schedule runtime issues escalated from Eyes on Glass and Operations teams;

Monitor VM/VSE operating system;

Monitor storage, disk space on VM/VSE Mainframe;

Knowledge of VM/VSE, CA-FAQS scheduler and JCL;

Use documented procedures to notify developers/user of production job failures and take appropriate action to resolve the failure;

Execute demand batch job on appropriate systems as currently performed by Avon associates;

Start-up and shut-down online and interactive systems according to currently defined schedules;

Execute batch reruns based on customer demand;

Availability to work in shifts, and on weekends.

Interpersonal Skills/Behavior Skills

Must have acceptable attendance record; be a team player; be reliable; ability to multitask;

Ability to work effectively in today's global / multi-cultural work environment;

Ability to follow documented instructions;

Working knowledge in MS Office products (outlook, word, excel, etc.);

Knowledge in using ticketing systems (Service Manager; DW Service Center);

Works with minimum supervision;

Ability to continually adjust workload priority as needed;

Good problem solving skills;

Self-motivated;

Accuracy in data entry;

Capability to quickly learn;

Ability to work from multiple ticket queues and adhere to problem and change management requirements;

Ability to learn and support other Batch products;

Spanish Language will be appreciated.

Education and Experience Required:

Bachelor's degree in Computer Science, Engineering, Business, or related field or equivalent work experience. May hold entry-level certification(s) in work field. Typically 0-2 years of relevant experience with Bachelor's degree, or 2+ years of relevant experience with 2 year post-high school degree.

Knowledge and Skills Required:

Typical skills include:
* (developing) understanding of technology in direct responsibility
* (developing) General understanding of related technologies
* (developing) Customer Service
* (developing) Project Management

Leia mais

Avaliações da DXC Technology


Satisfação geral dos funcionários

3.32
  • Remuneração e benefícios
    2.99
  • Oportunidade de carreira
    2.28
  • Cultura da empresa
    3.18
  • Qualidade de vida
    3.39

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