Descrição da Vaga
If your dream job is to help expand a company to every corner of the world, read on!
Rentcars.com, a global OTA specialized in car rentals, allows its customers to compare prices from different car rental companies in over 160 countries and easily book their vehicle online. We pride ourselves on the quality of the services we provide to our clients and partners, always aiming for unparalleled excellence.
As we're rapidly growing, we're looking for bilingual a customer relations representative to help achieve our goals. Excellence is one of the things we care about the most at Rentcars.com and your mission will be to help us keep our excellence level high!
We're looking for talents to work with customer service in a contact center operation that thrives on a high customer satisfaction level.
Here's what this role is all about:
You will be responsible to provide receptive customer service for people who are looking for car rental. Price comparison, search, issuance of reserves and dealing with customer will be your responsibilities. We offer customer service through phone, e-mail and chat.
What we are looking for in this profile:
* Go all-out for results and customer satisfaction;
* Excellent communications skills (both verbal and written);
* Committed to the company and its results;
* Attention to details and logical thinking;
* High school completed our bachelor degree unfinished;
* Customer Service experience;
* Advanced English;
* Passionate about customer experience.
What's in it for you?
* We offer a Base Salary + Meal allowance, Health and Dental plan and Life Insurance.
* You will be working in an inspiring, vibrant and ever-changing environment, where you will be challenged to put everything you know into practice.
* The opportunity to be part of our international expansion.
* Monthly happy hours, brunch with our CEO, volunteer programs and a nice decompression lounge with couches, arcade and a nice place to have your meals.
*You will work 6:15h daily Monday to Friday and there is a work schedule for Saturday, Sunday and Holidays. You must be available to work on afternoon and night shift.
At Rentcars.com, you will work in an inspiring, vibrant and ever-changing environment, where you will be challenged to put everything you know into practice and where you will have the opportunity to be part of an international expansion. If it is something you are interested in, apply bellow!