Descrição da Vaga
Position Title: CRM Technical Analyst
Location: BRA-Sao Paulo
Functional Area: Marketing
Facility: Regional Office
Relocation Provided: No
Education Required: Bachelors Degree
Experience Required: 3 - 5 Years
Travel Percent: 0
***Position Description* **
Motorola Mobility is one of the world’s fastest growing smartphone providers,
creating groundbreaking, affordable, high-quality products designed and built
with the global customer in mind. And it’s our people who make this all
happen. We are thinkers, risk-takers and problem solvers, working together to
constantly challenge the status quo. If you share our commitment to ingenuity,
creativity and innovation, we want you to help us define our world of
tomorrow. Explore the opportunities and apply today.
Scope of Responsibilities:
This person will be seen as technical lead in CRM team to operate our platform
(Salesforce Marketing Cloud) in order to provide insights from data and also
build segments and campaign for E-mail marketing, Mobile Push and Social Ads.
Besides the campaigns, this person will be responsible for all CRM projects,
which includes Data Load and data extraction to support our analysis and KPIs
This position still requires a great sense of organization and prioritization
* Revenue increase or Customer Experience enhancement
* Efforts needs
Develop and improve our Life cycle model to increase our Smartphone selling
and also our consumer satisfaction KPIs.
Being inside a Marketing team, this person will be very close to our digital
environment, so, it’s expected that he/she will provide insights for our
performance and branding campaigns.
Should be comfortable in an "all hands on deck" environment, love solving
problems, and thrive in a startup culture.
***Position Requirements* **
Bachelor's Degree in Computer Science, Engineering, Information Systems or
similar. (MBA or MS preferred)
2 years of relevant experience or equivalent
Marketing oriented roles (data-driven campaign management, loyalty marketing,
BTL marketing via email, SMS, direct mail, and online/social channels) would
be considered a differential.
Skills and Background:
Experience in Database Management, MS SQL Server and data-driven analysis and
Understanding of a CRM strategy customer journey (Life cycle Model).
Marketing skills in digital will be considered a differential.
Proven ability to work with cross-functional teams based across multiple
Excellent communication skills, negotiation skills and transparency.
Innovative and creative. Ability to engage others regarding new ideas and