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Vaga de Consumer and Small Business Targeting
Dell em Eldorado do Sul - RS

Descrição da Vaga

Consumer and Small Business Targeting - Business Process Engineer, Advisor

Responsibilities

  • Work with Business users to define and analyze Audience needs
  • Coordinate requirements gathering from the Business, liaise with Audience Selection partners to ensure delivery meets quality and speed expectations; Drive adoption by the Business, educate stakeholders; Act as subject-matter expert on business processes of assigned area
  • Articulate and communicate Business needs & requirements to the Targeting team
  • Ensure continued coordination between Business and Targeting team, refine operations for speed and quality
  • Consider the implications of business solutions to the current and future environment
  • Review vehicle and business health reporting to ensure campaigns are delivering results consistent with objectives; Devise or modify procedures to solve problems considering resources, time and form of desired results
  • Define business requirements while designing, developing and testing moderately complex knowledge capture processes and engineer elaborate workflows, search capabilities and measurement approaches

Requirements
* Good understanding of Marketing Campaigns, vehicles, Contact Strategy and Operations
* Excellent communication & collaboration skills
* Work closely with the Business in meeting their data needs and understanding data requirements
* Generate routine and ad hoc reports, graphs, and presentations
* In collaboration with others, interpret data and develop recommendations based on findings
* Database marketing experience with multi-touch targeted communication strategies
* 5+ years of proven experience in data Analytics or Marketing Operations or Marketing Program Management
* Build and maintain SQL queries for data analysis and data extraction
* Willingness to learn new tools/languages. These include Tableau, PowerBI.
* Experience in global or remote Services/Business support type of environment
* Experience analyzing Marketing vehicle or campaign performance, optimizing customer experience
* Experience championing process improvements, best practices and knowledge sharing within the organization as it pertains to business intelligence, analytics and data integration capabilities
* Experience designing and implementing new functional systems or processes

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Avaliações da Dell


Satisfação geral dos funcionários

4.15
  • Remuneração e benefícios
    3.98
  • Oportunidade de carreira
    3.67
  • Cultura da empresa
    4.28
  • Qualidade de vida
    3.76

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