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Vaga de Associate
McKinsey & Company em São Paulo - SP

Descrição da Vaga

Associate - Collections Lab, New Ventures

Who You'll Work With

You will join our Collections Lab Center of Excellence in Guarulhos, Sao Paulo where you will work in a start-up type environment in constant contact with Collections Labs global leaders, clients and our Center of Excellence team.

Established in 2016, McKinsey Collections Lab is a new venture that leverages decades of McKinsey’s experience in collections strategy and processes. Because of its great potential to deliver new forms of impact for our clients, Collections Lab is one of the firm’s priority investments for Latin America.

What You'll Do

You will evaluate and diagnose our clients’ collections operations.

You will act as a liaison between the client, Collections Lab team and McKinsey New Venture partners from new client onboarding and developing insight-driven collections performance solutions to implementing pilots and rolling them out to clients.

Additionally, you will help evolve the business model of our Collections Lab, supporting its growth in the region and its eventual expansion to other markets. You will benefit from our training programs in the areas of problem solving, interviewing, communications, client and team interaction and will be expected to further expand your working knowledge of functional skills.

Qualifications

  • Bachelors and Master’s degree in Engineering or other Business related-fields
  • Experience managing people
  • Solid experience related to collections/customer care operations/project management/process design & implementation
  • Strong problem-solving skills and quantitative / analytical thinking capabilities
  • Strong command of MS Excel; VBA
  • Fluent in English (verbal and written)
  • Excellent interpersonal skills and the ability to adjust and interact with all personnel levels
  • Strong communications skills to facilitate discussions and conduct training
  • Strong project and change management skills
  • Independent self-management skills and ability to work independently or as part of a team
  • Capable of executing multiple tasks or projects simultaneously
  • Natural entrepreneur / comfortable with risk-taking and ambiguity
  • Flexibility to travel as needed for the role

Functions

  • Corporate Finance
  • Operations
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Avaliações da McKinsey & Company


Satisfação geral dos funcionários

4.31
  • Remuneração e benefícios
    4.08
  • Oportunidade de carreira
    4.08
  • Cultura da empresa
    4.67
  • Qualidade de vida
    2.92

Recomendam a empresa a um amigo




  • Há 7 meses

    Ex-funcionário, saiu em 2013


    Prós: Valorização dos consultores, permitindo profundo desenvolvimento profissional. Gera grande impacto nos seus clientes. Bom ambiente de trabalho

    Contras: Enorme pressão por resultados, com ritmo muito forte de atividades. Demanda por uma grande carga de trabalho semanal (muitas horas). Necessidade de muitas viagens

  • Há mais de 3 anos

    Parece mas não é.

    Ex-funcionário, saiu em 2012

    São Paulo, SP


    Prós: É uma empresa rica, não faz economia para nada: viagens, eventos, material de escritório, IT

    Contras: A forma de tratamento ao que eles chamam de support staff é inadmissível. Porém, ninguém processa a empresa por medo.

    Conselhos para presidência: A direção da McKinsey mundial deveria olhar o escritório de São Paulo com mais cuidado. Certamente não fazem ideia dos absurdos que acontecem, estou falando de respeito ao profissional, ao ser humano.

    Recomenda a empresa: Não